Frequently Asked Questions Shipping: 

  1. Can you ship to the APO address or PO Box address?
  2. How do I ship items to a different address?
  3. Why my order cannot be sent by courier service like UPS/DHL/Fedex?
  4. Why is my order shipped separately?
  5. What will I be charged for shipping?
  6. Can I come to your locations to pick up an item?
  7. How do I pay?
  8. How come I am getting an error message when I pay?
  9. Do I have to pay import taxes or sales tax?
  10. How long does it take to receive my order?
  11. How can I track my order?
  12. I haven’t got the parcel in time, What should I do?
  13. Describe 3-5 hours numbing, why only 1 hour ??
  14. How can I track the order?
  15. How much for the shipping?
  16. How to ship the product?
  17. Should I pay the tax?
  18. when will you ship my items?
  19. When can I get the product?
1. Can you ship to the APO address or PO Box address?

Only the regular post service can ship to APO addresses or PO boxes while courier services like DHL, UPS, EMS, and FedEx cannot. If you select a courier service like DHL/UPS/EMS/FedEx while the address you provide is an APO address or PO Box, we will ask you to provide with us a physical address for delivery.

2. How do I ship items to a different address?

During our checkout process, specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to-street address.

3. Why my order cannot be sent by courier service like UPS/DHL/Fedex?
a. Some special products cannot be shipped by courier service as it can be easily detained by customs. In this case, we ship them by regular post service.
b. Some countries are not covered by UPS/DHL/FedEx, so the carrier will change the shipping method for your package.
4. Why is my order shipped separately?
a. Some items in your order are out of stock and we do not want to delay the delivery of the remains, so items available will be shipped out in advance. Back-ordered items will be shipped out once they come in stock later.
b. Some special items which include easily-detained accessories, such as tattoo ink, will be shipped separately by the carrier, especially when you choose express mail like DHL/UPS/FedEx.The main product(s) will be sent by the shipping method which you chose while the accessories like tattoo ink will be usually sent by regular post service, which could be cleared by customs more easily.
5. What will I be charged for shipping?

Shipping and handling charges vary greatly depending upon the value of the materials and craftsmanship of the piece and its final shipment destination. The shipping and handling rates are clearly posted in each item’s description and are non-negotiable. Please consider this when placing your order.

6. Can I come to your locations to pick up an item?

Unfortunately, we are not currently configured for individuals to come to our locations to pick up their orders. We are merely an office for processing the paperwork for these transactions.

7. How do I pay?

You can pay on our website with a credit card, debit card, or with a PayPal account. If you would like to email us instead, we can take an order via email and send you an electronic invoice for the total which can be paid via credit card, MasterCard, or Paypal. We also accept money orders, cashier’s checks, direct bank transfers, and Western Union wire transfers, email us for details.

8. How come I am getting an error message when I pay?

This may be due to 1 of 3 possible reasons.

a.Your credit card company does not allow you to make online purchases.  You may have to call your credit card company to see if they can lift this restriction on your card.

b.Your credit card company does not allow you to use your card for foreign transactions.  We are a Hong Kong company and our payment processing bank is in Hong Kong, if you are in the USA or any country other than Hong Kong your credit card company may be preventing you from making the purchase.  In this case, you will need to call your credit card company and let them know that you intend to make an online purchase from a company whose bank is located in Hong Kong.  Most credit card companies will have no problem lifting this restriction for you.

c.You are using a Check Debit card or Prepaid Credit card that has just enough funds for the transaction but not enough funds for additional service charges the credit card company is charging you.  Some credit card companies will charge a user fee or foreign transaction fee which may equate to a few percent on top of the total for the transaction.

9. Do I have to pay import taxes or sales tax?

If you live in the USA, there is no import taxes because of the NAFTA Free Trade Agreement. There are no State taxes because we are out of state. If you live internationally (UK, Europe, Asia, Southeast Asia, etc..) there are no taxes charged leaving Hong Kong, however, be sure to check your own country’s importation rules and customs taxes to see if there may be some taxes incurred by your government.

10. How long does it take to receive my order?

a. If you live in the USA we ship via USPS and (UPS, DHL). For most orders, we ship via USPS Priority and this takes 7-12 business days to receive. If your order is too big to fit in a USPS large flat rate box, we will ship your order via (UPS, DHL, or FedEx) which takes 3-7 business days to receive.

b. If you live in Europe, Asia, Australia, New Zealand, or South America it will take 7-15 business days from the date your payment clears for tattoo kits, 7-12 business days for parts, supplies, inks, permanent makeup kits and tattoo machines.

11. How can I track my order?

For Tattoo kits, power supplies, and quantity orders of supplies, you will receive a tracking email within 24 hours of shipping. If you do not receive this email, please check your spam folder as the email sometimes gets blocked by email filters. For smaller items like tattoo machines, needles, and parts, we ship via Singapore Post Small Packet or Hong Kong Post Small Packet, or China Post Small Packet, And register the tracking number.

12. I haven’t got the parcel in time, What should I do?

Please contact us, we will offer you information and solutions.

13. Describe 3-5 hours numbing, why only 1 hour ??

if you need to numb last a long time, key point 1. Thickness must be 2-3 mm, not effective if applied thin. 2. please cover about film and keep 1 hour.

click here to learn more.

14. How can I track the order?

Please login and check the order, we upload the tracking number after shipping. enter the tracking number and get the information (available in 2-3 days)

15. How much for the shipping?

All are free shipping, if you need fast, we can post by Express to some countries.

16. How to ship the product?

We use ePacket as the first choice if your country supports ePacket. second chioce is Singpore post and PostNL. We also support DHL/FedEx Express for large quantities. please contact our friendly Customer service. Please check whether your location is a Remote Area, we don’t support Express Shipping to Remote Areas.

17. Should I pay the tax?

We will pack the products in a small box, and mark the value less than $10, normally no tax tudy for buyer. Buyer has the responsibility to pay tax if the Custom asks for it.

18. when will you ship my items?

Handing time 1-2 business days. We have enough stock for you.

19. When can I get the product?

Free shipping: To North America: 10-15 days, To Brazil: 20-30 days. To Asia: 7-15 days. To Western Europe:10-15 days. other countries takes about 15-25 days. please log in your Account to find the tracking number, track it from: https://www.17track.net/en

Express Shipping: 3-8 Business days

Please check out and choose the shipping ways, some areas don’t support Express Shipping.


FAQ: Numbing Cream for Tattoos

1. FAQ: What is a tattoo numbing cream? How do tattoo numbing creams typically work?

Tattoo numbing cream is a local anesthetic that is applied to the skin before getting a tattoo. It works by blocking pain receptors in the skin, helping to reduce or eliminate pain during the tattooing process.

Our pre-tattoo numbing cream is the top choice for pain-free tattoo seekers. It is a favorite among tattoo artists because it does not affect the quality of the tattoo. Don’t hesitate to choose the best tattoo-numbing cream in the world. You won’t be disappointed.

2. FAQ: Does our tattoo numbing cream affect the results of the tattoo?

It will not have an effect. Tattoo numbing cream will not affect the results of your tattoo. The purpose of using tattoo numbing cream is to reduce or eliminate pain during the tattooing process. Is not going to affect the quality of your tattoo negatively.
In fact, our pre-tattoo numbing cream has been specially developed and designed by our R&D team. Is not going to have any negative impact on the quality of your tattoo. This is why it is loved by many tattoo artists. So you can use our tattoo numbing cream with confidence. It is a very safe and effective method. It can make the tattooing process more comfortable. It will not affect the final result of the tattoo.

3. FAQ: What are the benefits of using our tattoo numbing cream for tattoos?

Using tattoo numbing cream can help those who experience pain during the tattooing process. There are many benefits for them:
Pain Relief: our tattoo numbing cream acts as a local anesthetic that blocks pain signals from the nerves in the skin. This means that using tattoo numbing cream can help us reduce or eliminate pain during the tattooing process.
Increased Comfort: by reducing the pain associated with tattooing, the use of tattoo numbing creams can increase the overall comfort of the tattooing process. This can make the tattoo experience less stressful and more enjoyable.
Longer Tattoo Time: By reducing the pain and discomfort associated with tattooing, the use of tattoo numbing cream can extend the duration of the tattoo. This means that the tattoo artist can work longer without causing excessive pain or discomfort to the client.
SAFE AND EFFECTIVE: Our tattoo skin numbing cream is safe and effective during the tattoo process. It is easy to apply. It will not have any negative impact on the quality of the tattoo.
In a nutshell. Using our tattoo numbing cream can bring a lot of benefits to those who experience pain during the tattoo process. It is a popular choice for many tattoo enthusiasts.

4. FAQ:Is it safe to use numbing cream when tattooing on sensitive skin?

It is safe to say that it is safe to use anesthetic creams for tattooing on sensitive skin. However, it is also important to take some precautions to minimize the risk of side effects. For example, it’s best to choose a numbing cream that is specifically designed to be used for the tattooing process. Our Tattoo Numbing Cream is a specialized product developed specifically for tattoo enthusiasts. But be careful: always and carefully follow the instructions when using it. Also, follow the advice of a tattoo expert.

5. FAQ:How long does the numbing effect last after getting a tattoo with Skin Numbing Cream?

Our Tattoo Numbing Cream will numb within 1.5-2 hours. The numbing effect can even last up to 3-5 hours. Some people report even longer effects. If you have been tattooing for a longer period, you can reapply the tattoo cream as needed to maintain the numbing effect.

6. FAQ:How long should I leave the tattoo numbing cream on my skin before starting the tattoo?

Apply our Tattoo Numbing Cream to your skin at least 30 minutes before beginning the tattoo process for best results. The cream stays comfortably on your skin until the newly tattooed area is cleaned during the post-tattoo shower.

7. FAQ:Should I tell my tattoo artist that I am using an anesthetic cream?

Of course you should. You should tell your tattoo artist that you are using tattoo numbing cream. This makes it easy for them to effectively prepare your tattoo.

8. FAQ:What are the best pain relievers when getting a tattoo?

Use tattoo anesthetic creams wisely. They can help numb the area for some time and can be effective in relieving or eliminating pain during the tattooing process. They are safe to use in most areas.

9. FAQ:How do I apply professional tattoo numbing cream?

First check if your skin reacts badly to the tattoo numbing cream. Therefore, apply a small amount of Tattoo Numbing Cream to a small area of the skin 24 hours before the tattooing operation. If there is no adverse reaction on your skin the next day, use it according to the manufacturer’s instructions.

Wearing disposable gloves, apply a 2-millimeter-thick layer of numbing cream to the skin away from the tattoo site. Cover the area with plastic wrap to keep air out and secure with soft tape. The numbing effect usually takes about 30 minutes to take effect. Then proceed to the next step.

10. FAQ:How long is the numbing effect of Tattoo Numbing Cream?

Tattoo numbing cream is a specialized topical skin numbing product. With our Tattoo Numbing Cream, the anesthetic effect will last for about 3 hours while the tattoo is being applied. After that, the numbness will begin to fade.

If you want to prolong the numbing effect, you can extend the numbing time by reapplying the numbing cream.

11. When should I apply the cream during my tattoo?

We recommend applying the anesthetic cream at least 1 hour before the tattoo begins. This is to ensure that you are fully anesthetized. If you reapply the tattoo numbing cream during your tattoo. Please wait at least 20-40 minutes to ensure that the tattoo is numbed again. Then proceed with the tattoo.

12. Should I tell my tattoo artist that I plan to use anesthetic cream?

Yes, you should. This will reduce or eliminate pain during the tattooing process. The tattoo artist can work with peace of mind.

13. Do I have to remove the numbing cream before I get a tattoo?

Yes, the anesthetic cream must be completely removed before starting the tattoo.